API download timeout (Request timed out)

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John Arkins

• April 13, 2024 17:27

Hello

Getting exception

"Request timed out" yesterday and today on all files attempting to download

using Box C# client

var stream = await client.FilesManager.DownloadAsync(BoxID);

Integration has been in place since 2020

Can access Box.com UI fine and download files too.

Thank You!

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• 

  Rona

  • April 15, 2024 19:46

  Hi John, 

  Welcome to Box Community and glad to assist! 

  You could take your API query to our Developer team via forum.box.com. 

  Thanks for posting! 

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