SSO Support (The worst support experience on the web)

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Charles Carmichael

• April 15, 2024 13:08

box support has got to be some of the worst online.  

I've submitted a case 3 days ago and zero acknowledgement.  Clearly says the executive team does not care of mid-market, only enterprise.  

The directions for SSO does not need to be so difficult, plenty of other web apps have clear self-service directions.

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  Rona

  • April 15, 2024 19:56

  Hi Charles, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

  Thanks for posting! 

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