Box says storage is at 8.5 GB but it's not

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Lisa Kimura

• April 16, 2024 01:22

Hi - I cleared out a bunch of files but Box still says I'm using 8.5 GB out of 10 GB.  Can that be checked or reset.

 

Thank you

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  Rona

  • April 16, 2024 14:29

  Hi Lisa, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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