Hi team, I cannot access a file in box folder that was shared with me.
AnsweredHi team, I cannot access a file in box folder that was shared with me. the owner of the file has left IBM last week. So the account might have got de-activated.
Could you help here to access this file as we need it weekly for reporting.
https://ibm.ent.box.com/file/1244820938544?v=PLG-GA-reports
file name - PLG - GA reports.xlsx
Last week I had worked on it. Today I noticed, I could not find this file, as the owner of the file has left IBM last Friday.
Thanks
Dhanaraj
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Hi Dhanaraj,
Welcome to Box Community and happy to assist!
We would love to help address this issue with you, however your Box Enterprise has a designated team who could contact Box Premier Services.
At this rate, please get in touch with your internal helpdesk team for assistance.
Thanks for posting!
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