The folder tree is still being deleted. Restore will be available once the delete operation is complete. Please try again later

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Johnny Nott-Macaire

• April 17, 2024 09:34

Someone accidentally deleted one of the folders, and I am getting the following errors.
"The folder tree is still being deleted. Restore will be available once the delete operation is complete. Please try again later."
It has been around 6 hours with this error. Can you please help.

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  Rona

  • April 17, 2024 20:05

  Hi Johnny,

  Welcome to Box Community and happy to assist! 

  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services. 

  At this rate, please get in touch with your internal helpdesk team for assistance. 

  Thanks for posting!

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