cannot get help

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frank onorato

• April 17, 2024 15:52

one of our employees cannot correctly open a file  we submitted a ticket last week , no response from support other than 'WE HAVE TURNED IT OVER  TO SENIOR SUPPORT"  

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  Rona

  • April 17, 2024 19:49

  Hi Frank, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

  Thanks for posting! 

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