Manuel Villar - Email already used in a Box account but not associated with an enterprise

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Andrew McIntosh

• April 17, 2024 16:54

Good afternoon,

My name is Andrew McIntosh, I work with the IT Support team at Abiomed.

We had a user that created a "personal" BOX account using his Abiomed email address and we're looking to remove this account so that we can create his enterprise account.

Please advise and thank you!

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  Rona

  • April 17, 2024 19:47

  Hi Andrew, 

  Welcome to Box Community and glad to assist! 

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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