Notifications are only coming from the Owner on our account

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David Gerhardt

• April 18, 2024 21:41

My organization has multiple ForeFlight users using Apple iPad tablets and we use Box to sync files.  I get an email from box saying the owner has synched a file each time any of our ForeFlight Users sync files.  This email comes even when the owner is offline and other users are the ones doing the syncing.  Why is this?    Thanks.  

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  Rona

  • May 03, 2024 19:34
  • Edited

  Hi David, 

  Welcome to Box Community and glad to assist!

  Looks like I will be needing more information regarding your issue. 

  • What method are you using to sync your files on Box? 
  • Can you send a screenshot of the sync notification(s) you're receiving? 

  We'd love to further assist! 

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