something wrong again with my storage quota,

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MouseSpecifics

• April 19, 2024 14:02

something wrong again with my storage quota, 

It shows full even when the total of folder sizes do not add up even close. 

and yes , I have cleared the trash etc. the usual stuff. 

I get this issue every few months. i was hoping it would get resolved. 

I think time to change from box for me now. 

 

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• 

  Rona

  • April 19, 2024 20:04

  Hi there, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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