I have nothing in my account but it says I have 7 of 10 gb used

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sophia j Johnson

• April 22, 2024 17:48

I have nothing in my account but it says I have 7 of 10 gb used. I have trashed my trash account but it still shows Im almost full and can not use

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  Rona

  • April 22, 2024 21:16

  Hi Sophia, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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  sophia j Johnson

  • April 22, 2024 21:53

  Thank you so much!! All fixed

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