Uploaded file is 0KB

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Masaya Yanase

• April 23, 2024 10:15

The PDF file uploaded on Windows is 0KB.

I can't even preview it. It says it's protected.
Please tell me what to do.

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• 

  Rona

  • April 23, 2024 21:30

  Hi Masaya,

  Welcome to Box Community and glad to assist! 

  Just for clarity, are you accessing your PDF file through box.com or your local Box folder? 

  We'd love to further assist! 

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