Password reset - email not sending

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Ana Bradley

• April 23, 2024 15:45

I have two USAfx accounts. The one I primarily use is fine and the login works. I just tried to login to the one I do not use as often and the saved password is not working. I have tried resetting my password and unlocking the account but both times I have tried this, an email is never sent. 

Any help is appreciated. Thanks. 

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• 

  Rona

  • April 23, 2024 22:37

  Hi Ana,

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting! 

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