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URGENT - Please run the storage script to correct my storage amount.

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Jennahfer LaFreniere

Hi there, 

I have been given 30 days to download quite a bit of my data off of Box. The numbers are not alining in terms of storage amounts and # of files (it also says I have 14 pages of things in the Bin but that is just not the case). 

Can this please be fixed/whatever script needs to be run asap? I just want to make sure I am not missing any data.

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  • Rona

    Hi Jennahfer, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

    Thanks for posting!

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  • Jennahfer LaFreniere

    Hi! Thanks for the response. 

    Nothing received yet but I will keep an eye out and follow up here if I dont hear anything in a few days.

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