Require to BOX support

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ORATHAI PHUTTHARAKSAR

• April 24, 2024 10:33

Due to my company "JTEKT" always use BOX. 

Now, we still have some members can't access as <email address redacted>

You can refer details as photo as below,

Could you please support us, How to solve this problem? 

Thank you 

Nam

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• 

  Rona

  • April 24, 2024 20:31

  Hi Nam, 

  Welcome to Box Community and glad to assist!

  You can advice the affected user to contact Product Support and select "If you are unable to sign in, click here." Doing so would help create a case for the user. 

  Thanks for posting! 

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