Uploading and deleting folders using my box Developer app

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vasile vrabie

• April 25, 2024 14:00
• Edited

The storage is increasing on uploading but is not decreased when the uploaded folder is deleted.
The uploading and deleting is done by a local script. 

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  Ann

  • April 25, 2024 19:26

  Hi Vasile,

  Welcome to the Box Community!

  I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

  Thank you for posting!

  Best,
  Ann

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  vasile vrabie

  • April 26, 2024 12:53

  Hi Ann,
  
  Thank you for helping.
  Is possible to do a similar recounting of the files from user side or using box Developer App?
  
  Have a nice day,
  Vasile

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