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Box says 9.4 GB used when only 4.2 GB of data is there

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  • Ann

    Hi there,

    Welcome to the Box Community!

    I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

    Thank you for posting!

    Best,
    Ann

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