My storage is full, 9.8 GB, but it's almost empty

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Ivan Peredrii

• April 26, 2024 09:50

Hello!
My storage is filled up by 9.8 GB, but in fact I've uploaded only ~1.5 MB. Could you fix this issue?

Thank you in advance.

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• 

  Rona

  • April 26, 2024 21:03

  Hi Ivan, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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