Can't Search Folders

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Annika Ballif

• April 26, 2024 15:56

Hello,

I created and am the owner of a folder in BOX, but when I went to search it up a few days later, it wouldn't pull up. I then manually dug through a few folders to find it. It is not in trash, but it won't pop up in the search bar. Help?

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• 

  Rona

  • April 29, 2024 19:23

  Hi Annika,

  Welcome to Box Community and happy to assist! 

  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services. 

  At this rate, please get in touch with your internal helpdesk team for assistance. 

  Thanks for posting!

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