The actual storage usage is about 1.5GB, but it shows that 9GB is being used

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Box User

• April 27, 2024 11:28

The actual storage usage is about 1.5GB, but it shows that 9GB is being used. Could you please fix it? Thank you in advance.

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  Rona

  • April 29, 2024 19:47

  Hi there, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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  Box User

  • April 29, 2024 23:37

  It was fixed properly!
  Thank you for your response.

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