Account Storage Limit Reached

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Willis White

• April 29, 2024 17:44

Hello Box,

I have a user that had created a free account with the company domain.  I invited the account into our org to now be a managed account.  Storage limitation is set for 7GB on her managed account and the dashboard shows she is under 2GB.

She has signed out and back in, and rebooted the computer.

I was able to create a new folder and upload a file there when logged on as her through the Admin portal.  

Thank you,

Willis

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  Rona

  • April 30, 2024 14:42
  • Edited

  Hi Willis,  

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please reply in this post should you need additional assistance. 

  We'd love to further assist!

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