Unable to login with work email account

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Lauren

• April 29, 2024 20:01

Unable to login to the account <Personal Information redacted> 

I have tried to reset the password but it does not send me an email link

 

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  Rona

  • April 30, 2024 20:27
  • Edited

  Hi Lauren, 

  Welcome to Box Community and glad to assist!

  Your email address does not have an account with Box. This is why you're unable to login and not receiving a password reset link.

  At this point, you can go ahead and setup a new account for free. 

  Thanks for posting!

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