means to submit a request

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Evelyn Y Huang

• April 30, 2024 02:34

I have business plus account. I need to update my billing info, but the only means provided for me "Contact Support" is through "Box Community". I know there are other means such as Live Chat, Submit a Case, View Cases, yet none is provided when I need to reach out to the support team.

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  Rona

  • May 01, 2024 22:04

  Hi there, 

  Welcome to Box Community and glad to assist! 

  Apologies for your trouble and our team have already fixed this. You should be able to create a new case here. 

  Thanks for posting! 

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