Storage issues.

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Mary Williamson

• April 30, 2024 13:57

Hi,

Can you run a script to fix the file size?  I don't think the remaining space is calculating correctly.

Thanks.

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  Jacquelyn McCarty

  • April 30, 2024 14:16

  
  Hi, I am having the same issue. Can the script be run on my account as well? 

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  Rona

  • April 30, 2024 19:02

  Hi Mary, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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