Deactivated User

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Frank Schreibman

• May 01, 2024 15:30

I am trying to add a user to a box folder and getting a message that I can't since they are a deactivated user. Any guidance or assistance you can provide would be greatly appreciated. Thanks in advance.

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  Rona

  • May 01, 2024 19:25

  Hi Frank, 

  Welcome to Box Community and glad to assist!

  Please contact Box Product Support using your affected email address and create a new case here. 

  Thanks for posting! 

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