Box files online missing

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daniel morton

• May 01, 2024 16:10

Hello, this is for files online. I could see all the files/folders before and now it is all empty. I checked with other users and they can see them. 

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  Rona

  • May 02, 2024 21:28
  • Edited

  Hi Daniel, 

  Welcome to Box Community and glad to assist! 

  Looks like the missing files are your collaborated files. To gain back your access to those files, please reach out to the folder or file owner.  

  Thanks for posting! 

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