Changing Folder Owner

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Kristina Sullivan

• May 01, 2024 16:27

I have tried to change the Owner of a folder to another BOX account.  However, it says the new Owner doesn't have enough storage.  That is inaccurate as the new Owner has nearly 10GB of unused storage.  How I overcome this?

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  Rona

  • May 01, 2024 22:27

  Hi Kristina, 

  Welcome to Box Community and glad to assist! 

  Please have the affected user to contact Product Support so we could check his/her account details. 

  We'd love to further assist! 

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