Disk space is not reclaimed

Answered

Follow

New post

Sunghwan Jung

• May 01, 2024 16:41

I have a disk space filled up and now I removed a lot of files, but the disk space is not reclaimed. I found the blogs that Box.com Support team can run a script to reclaim it. Could you do that for my account? 

0

• 

  Rona

  • May 01, 2024 20:28

  Hi Sunghwan, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

  0

  Comment actions Permalink

Please sign in to leave a comment.