File uploads renamed with derived truncated filenames?

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Patrick Kurman

• May 01, 2024 21:21

While uploading a large batch of files thru browser, we encountered error messages on upload (no specific info). The file/path names were long, and we would expect the upload to fail with a message, but they uploaded anyway with truncated and derived filenames." IPTREA~1.PDF" User had to manually rename. As some of our content is regulated, this may be considered a modification to the document.  Is automatic truncating and renaming of long files normal behavior, and/or is there a way to configure settings to avoid? 

 

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  Rona

  • May 02, 2024 20:21

  Hi Patrick,

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting! 

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  Tim

  • May 09, 2024 01:47

  Yes, automatic truncating can occur if the Windows file or folder path exceeds 255 characters. 

  See explanation here: 

  https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-Box#:~:text=Folder%20paths%20that%20exceed%20255%20characters%20may%20truncate%20the%20content%27s%20name%20before%20uploading%20to%20Box.

   

   

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