Can't Upgrade My Plan to Personal Pro

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Leanne Carson

• May 02, 2024 14:46

I tried to upgrade my plan from Individual to Personal Pro, but cannot. Although all fields were correct, the message was displayed as follows; "There was an error processing your request. Please double check that all fields are correctly filled out and try again later or contact us so that we can assist you.

Can someone help with this?

Thank you

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• 

  Rona

  • May 02, 2024 19:57
  • Edited

  Hi Leanne, 

  Welcome to Box Community and glad to assist! 

  Please contact our Sales team via box.com/pricing  so we could assist with your Box upgrade. 

  Thanks for posting! 

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