Cannot shut box drive down on Mac to reset it

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Paul Lynch

• May 02, 2024 19:23

the box icon on top bar is 'shadowed' and will not work.

how do i shut box drive down????

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  Rona

  • May 02, 2024 20:12

  Hi Paul,

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting! 

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