List retention policies Postman API

I am trying to get the list of retention policies using the Box Postman API and it is gving me this error:

{
"type": "error",
"code": "insufficient_scope",
"status": 403,
"message": "The request requires higher privileges than provided by the access token.",
"help_url": "https://developer.box.com/guides/api-calls/permissions-and-errors/common-errors/",
"request_id": "11769953485dbfd10c0a4b555614ed73"
}

I am not sure what to do because I have the Box Business Plus Plan plus the Box Governance Add-On and the I saw that in the "Scopes" page (https://developer.box.com/guides/api-calls/permissions-and-errors/scopes/), you need the "enterprise_content" scope along with checking the "Manage retention policies" checkbox to access the retention policies via the Box Postman API.

I would like to kindly request to be granted access to use the "enterprise_content" scope to be able to view, create and modify retention policies.

Rona

May 06, 2024 19:02

Hi Llewellyne,

Welcome to Box Community and glad to assist!

It appears that you're already cancelling your Box subscription. If you still need assistance regarding this issue, please reply in this forum.

We'd love to further assist!

Llewellyne Vilakazi

May 07, 2024 01:11

Hello, Rona,

I hope this message finds you well. Even though I am cancelling my subscription, I am still keen on evaluating the full features of Box to see if I really do want to purchase Box and I would still like to get granted the access to the "enterprise_content" scope, but I suppose we will get to that once I receive my refund and evaluate Box using the 14-day free trial.

Kind Regards,

Llewellyne Vilakazi.

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