Storage space incorrect size

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Ashwani Kumar

• May 06, 2024 15:10

I have deleted many files. My box size contains 1gb of files but showing 6 gb size. Please help

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  Rona

  • May 06, 2024 21:48

  Hi Ashwani, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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  宮澤廣行

  • May 07, 2024 04:31

  I deleted a lot of data, but I still don't have enough storage space.

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