Help with accessing Box on my Mac Desktop

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Eresi Uche

• May 06, 2024 23:32

Hi, I'm trying to access my Box Drive on my Mac desktop and I keep getting this message - 

There seems to be a problem with this app.

Don't worry, your files are perfectly safe. Get in touch with Box support to get assistance with this app. We're here to help.

Error: temporarily_unavailable

 

Please advise on how to treat.

Thanks,

Eresi

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• 

  Rona

  • May 07, 2024 22:10

  Hi Eresi, 

  Welcome to Box Community and glad to assist! 

  Kindly take a screenshot of your error and attach it here. 

  We'd await for your reply! 

   

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