hi My disc shows full even though it is not full

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Erdi Yılmaz

• May 07, 2024 09:34

hi My disc shows full even though it is not full

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  Rona

  • May 07, 2024 21:38

  Hi Erdi, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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  Erdi Yılmaz

  • May 30, 2024 10:57

  Hello,
  I have opened a record before and you returned like this, but even though there is no file, the disk seems to be full of 15 GB.

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