User Can not log in

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Kevin Doyle

• May 07, 2024 13:58

Up until last Friday a user was able to log into Box with out issue. Now when the user tries to log in they receive the error below. We have cleared their cache and reset their password.  Any thoughts?

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  Rona

  • May 07, 2024 21:41

  Hi Kevin, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting! 

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