New Phone: two-factor authentication

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Benjamin Hilfiger

• May 07, 2024 23:41

I bought a new phone and now I cannot access usafx because the code is being sent to my old phone. How do I get it to send to my new phone?

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  Rona

  • May 08, 2024 19:07
  • Edited

  Hi Benjamin, 

  Welcome to Box Community and glad to assist!

  Please contact us using the email address linked to your affected account. And create a new case here  that way someone from Product Support will get in touch.

  Thanks for posting! 

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