Even after deleting all data, there is still no free space for uploading.

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宮澤廣行

• May 09, 2024 04:47

Even after deleting all data, there is still no free space for uploading.

When I check my account details, it shows that 99.8GB out of 100GB is in use, but I am not actually using it.

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  Rona

  • May 09, 2024 20:11

  Hi there, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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