Storage limit says Full, but I have less than 500MB in my folders

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Sam Openshaw

• May 09, 2024 19:46

Hello,

My storage limit says full, but I have less than 500MB in my folders and I am supposed to have 10G.

Is there a way to reset my actual storage limit? The storage used has been wrong for some time.

Thank You,

Sam

 

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  Rona

  • May 10, 2024 16:51

  Hi Sam, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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