Storage Limit

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Sebastian Espei

• May 09, 2024 22:49

Hello,
I bought the Account Type Business for one year and now I have to realize that my storage is limited to 1TB. Why is that? According to the pricing plan, I have unlimited storage space.

The Enterprise account has several users who share folders. All users have no storage limit in the user settings. Only the Billing Storage unit is limited to 1TB.

 

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  Rona

  • May 10, 2024 19:30

  Hi Sebastian, 

  Welcome to Box Community and glad to assist! 

  It appears that you've decided to end your Box subscription. If you still need assistance regarding this inquiry please feel free to reply in this forum. 

  We'd love to further assist! 

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