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Search within Move/Copy not working

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Jason Naab

I have a user that is having an issue when she uses the Move/Copy function, the folder she searches for doesn't show up and instead has to navigate there manually.  I tested it with my BOX account and get the same results, however, others it's not the same for every user.  Some users dont get the issue, some do.  Need some help getting this search function working.  

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  • Rona

    Hi Jason,

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting! 

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