Box Web UI takes a LONG time to fully load top-level "all files" view

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Matthew Nolan

• May 10, 2024 17:42

When Box is accessed via the web UI, the top-level view takes a very long time to fully resolve. This means it takes 5-10 minutes before anyone can right-click on an entry to change the collaboration settings. When trying to change the settings on one file, the UI then needs to reload again, taking another 5-10 minutes.

 

Is this the expected behavior?

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  Rona

  • May 10, 2024 21:55

  Hi Matthew,  

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

  Thanks for posting!

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