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I cannot contact support - i have no access to my organization's box files

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Serah Okechukwu

I am trying submit aa support ticket. Anytime i choose to contact support it just redirects me to this community board. 

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  • Rona

    Hi Serah,

    Welcome to Box Community and glad to assist!

    To access your Organization's file(s) and folder(s), please reach out to the owner in order to invite you to their file(s) and folder(s). 

    Thanks for posting! 

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  • Kenzel Fallen

    I am having the same issue as Serah and I am the owner. How does someone get through to an actual support person???

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