Cache files

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stephane chatonsky

• May 10, 2024 20:07

Hello

I have 300G of cache files. I keep erasing them because it is filling up my hard drive. But it keeps building back up to 300G. What shall I do?

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  Rona

  • May 13, 2024 20:43

  Hi Stephane,

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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  Riley Stewart

  • July 06, 2024 16:06

  I am having this problem, why is the answer not listed on any of these forums, all help leads us to no answers.

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  Chai Xiong

  • December 13, 2024 05:40

  Same issue here.  I keep running out of hard drive space.  I ran a hard drive analysis tool to see what's eating up the space and found out it was the Box cache files.  C:\Users\[USER_NAME]\AppData\Local\Box\Box  (cache and unsyncedFiles subfolders)

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