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I login BOX but i donot have the verification code to login

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Tom Liu

Due to I miss this verification mail, I currently cannot login BOX in using the verification code. How can I do the next step?

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  • Carol Grayson

    Hello Tom Liu MyAARPMedicare

    Here is a Solution for your issue:

    If you’re unable to log in to BOX because you missed the verification email and don’t have the verification code, you can follow these steps:

    Check Spam/Junk Folder: Sometimes verification emails can be mistakenly marked as spam. Check your email’s spam or junk folder to see if the verification email is there.
    Resend Verification Code: Try logging in again and look for an option to resend the verification code.
    Use Backup Codes: If you have previously set up multi-factor authentication and saved backup codes, you can use one of those codes to log in.
    Contact Support: If you still can’t access your account, reach out to BOX support for assistance. They can help you regain access to your account.

    Hope this solution will help you,

    Best Regards
    Carol Grayson

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  • Rona

    Hi Tom,

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

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