reset my privat 2FA
AnsweredI have replaced my phone recently and that info for my privat Account<personal information redacted> didn't get moved over. Can someone help me get my 2FA reset or disabled so I can set it up again?
Thank you in advance for your help.
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Hi Stephan,
Welcome to Box Community and happy to assist!
As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.
At this rate, please get in touch with your internal helpdesk team for assistance.
Thanks for posting!
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Hi Ramona,
thanks for the answer, but it's not about my business account, its about my private account<personal information redacted>
Unfortunately I can no longer log in with my private account :-)
Is it possible to deactivate my 2FA of my private account for a short timr, so that I can set up the 2FA again.I would be very happy if you could help me.
Thanks
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Hi Stephan,
Good day!
You can create a new case using your affected email account here.
Thanks for posting!
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