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Trouble getting an account going

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Justin Lane
I'd like to talk to someone that works with box.. I can not get access to box, unable to sign in. I've tried for hours now. Many different ways. I need to speak to an actual person.
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  • Mark Pelillo

    I will second this.  I have created a new user yesterday and no notifications are being received so there is no way for the user to gain access to the system.  IT is showing me the incoming email logs and there isn't anything from box.com

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  • Rona
    • Edited

    Hi Justin, 

    Welcome to Box Community and glad to assist! 

    Looks like you're having trouble signing in to Box. In order to address your query, can we confirm the following? 

    We'd love to further assist! 


     

     

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