When I upload a large file (16GB) using the Box API, I often receive no response from the Box server for more than two hours ,How can I resolve this issue?

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Duan Xiuteng

• May 21, 2024 10:45
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When I upload a large file (16GB) using the Box API, I often receive no response from the Box server for more than two hours. How can I resolve this issue?

The authentication method is JWT

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  Duan Xiuteng

  • May 21, 2024 10:43

  When I upload a large file (16GB) using the Box API, I often do not receive a response from the Box server for more than two hours. How can I resolve this issue?

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  Rona

  • May 21, 2024 20:51

  Hi there, 

  Welcome to Box Community and glad to assist!

  We recommend posting this to forum.box.com  so you could work directly with our Developer team. 

  Thanks for posting! 

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