Cannot create a new Box account ...Get the message "user belongs to another enterprise"

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Floyd Finley

• May 22, 2024 13:54

We are attempting to register a new account in Box but get the message ""user belongs to another enterprise".

This is a new user and does not have any other Box accounts.  Please advise.

 

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  Rona

  • May 22, 2024 20:28

  Hi Floyd,  

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

  Thanks for posting!

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