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Synching is stuck

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Mustapha El-Mastouri

I was uploading big files on Box (desktop version) and couldn't be uploaded and are stuck as "pending" items. The issue is that whenever I add a new file in the desktop version it gets stuck in the queue line with the pending files.

Now I can't synch from the desktop version of Box anymore.

 

What's the solution?

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  • Rona

    Hi Mustapha,

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

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