Process to Purchase this Box account.

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prodcacautomation

• May 23, 2024 07:41

Hello Box support, 

1. As we are using this box account from long time, want to purchase this account.
2. We have selected the "Starter plan", added the required details like credit card, billing address.
3. But the upgrade checkout has failed with below error.
   There was an error processing your request.
   Your account needs further verification, please submit a ticket at support.box.com.
   
   
4. Request to review & do the needful ASAP.

Thanks,
V. Vivek.

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• 

  Rona

  • May 23, 2024 19:56

  Hi V. Vivek, 

  Welcome to Box Community and glad to assist!

  You can get in touch with our Sales team and use our Live Chat function via box.com/pricing so we could help with your Box upgrade. 

  Thanks for posting!

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